What is the Class Booking Limit feature and how does it benefit you?
By adding customizable limits you can prevent excessive bookings, free up spots for clients who truly plan to attend, and optimize class attendance.
Main Benefits
Full control and fewer unnecessary cancellations
- Set limits by calendar day, week, or month.
- Use one, two, or all three depending on your studio's rules.
- Clear limits protect your studio and reduce last-minute cancellations.
Increase your revenue by freeing up real spots
- When compulsive bookers stop blocking spots, more real clients can book and attend.
- This improves attendance distribution and can increase your revenue.
Automatic blocking and full transparency for clients
- When buying a membership or pack, clients will see exactly how many classes they can book.
- Once they reach their limit, Fitune blocks new bookings and shows them when they will be able to book again.
Your staff gets superpowers
- If your team needs to make an exception, they can override the limit from the Admin.
- Fitune will alert them when the client has reached their limit and they will have to confirm the override.
- Fitune records who approved it and when, keeping everything clear and transparent.
Steps to set up booking limits
- Log in to your Fitune Admin.
- Navigate to the Memberships section.
- Edit an existing membership or create a new one.
- Find the Group Class Booking Limitations section.
- Set your daily, weekly, and/or monthly booking limits:
- Per calendar day: fixed window 00:00–24:00.
- Per calendar week: based on ISO week schedule (Mon–Sun).
- Per calendar month: calendar months (Jan–Dec).
- Save your changes.
Fitune will automatically apply the limits to clients who have those memberships or packs.
Frequently Asked Questions
▶ What happens when a client reaches their limit? Fitune blocks new bookings and shows a clear message. Daily limit: "You've reached your daily booking limit. Try booking for another day." Weekly limit: "You've reached your weekly booking limit. Try booking in another week." Monthly limit: "You've reached your monthly booking limit. Try booking in another month."
▶ Can I use only one type of limit, for example only weekly? Yes. You can use one, two, or all three types of limits.
▶ Who is affected by these limits? Only clients with the memberships or packages where you set up these limits.
▶ If I edit the booking limit in a membership, does it affect clients who already have it or only new clients? Changes apply immediately to all clients, including those who already have the plan or package.
▶ When do limits reset? Limits reset automatically at the start of the next calendar period. Daily: resets at 00:00 each day. Weekly: resets at the start of the next ISO week (Monday). Monthly: resets at the start of the next calendar month. This reset is independent of the membership's purchase, renewal, or end dates.
▶ Do these limits apply to events and appointments? No, they only apply to group classes.