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How to Create Promo Codes

Create discount codes for your clients: choose the discount type, usage limits, and application conditions. Requires a connected Stripe account.

Steps

  1. Click on Marketing and then on Promo codes.
  2. Click on +New promo code.
  3. Give the promo code a descriptive name. For example: "Yoga 50% off".
  4. Create the code your clients will enter at checkout. For example: "Yoga50OFF".
  5. Choose the discount type:
    • Percentage: for example, 50% off.
    • Fixed amount: for example, $5 off.
  6. Define the code duration:
    • Once: valid for a single use per client.
    • Forever: no time limit.
    • Multiple months: specify the number of months the code will be available.
  7. Optional: set an expiration date and the maximum number of clients who can redeem it.
  8. Optional: click on Advanced options for two additional settings:
    • Make the code valid only for a client's first purchase.
    • Require a minimum order value for the code to be valid.
  9. Click Create.

Note: to create promo codes you must have your Stripe account connected beforehand.

Frequently Asked Questions

▶ Can I limit the code to a single use per client? Yes. By selecting the "Once" duration, the code can only be used once per client.

▶ Can I apply the code only to new clients? Yes. From Advanced options you can enable the setting to make the code valid only for a client's first purchase.

▶ Can I set a minimum order value? Yes. From Advanced options you can define a minimum amount the client must reach for the code to apply.

▶ Is a connected Stripe account required? Yes. Promo codes work through Stripe, so your account must be connected before creating any codes.

▶ Can I deactivate a code without deleting it? Yes. From the Promo codes section you can deactivate a code to make it invalid without deleting it.